Privacy Policy

Advanced Plumbing & Drain Cleaning, Inc

Privacy Policy

Advanced Plumbing & Drain Cleaning, Inc. 


Effective Date: October 16, 2026 


Advanced Plumbing & Drain Cleaning, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, requesting plumbing services, communicating with our team, or otherwise interacting with our business.


This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you regarding your personal information. 


1. Company Contact Information 

Advanced Plumbing & Drain Cleaning, Inc. 

Website: https://www.adv-plumbing.com 

Phone: 813-892-7635 

Email: info@adv-plumbing.com 

Mailing Address: 5004 W. Linebaugh Ave., Ste. C, Tampa, FL 33624


2. Information We Collect 

We may collect the following categories of information: 

  • Contact information: Name, telephone number, email address, and service address. 
  • Service information: Plumbing service requests, appointment details, estimates, work orders, service history, and communications with our company. 
  • Billing information: Invoice details, payment records, and information necessary to process payments. Payment card and banking information may be processed by third party payment providers. 
  • Website information: Information submitted through website forms and limited technical information collected through website functionality, cookies, or similar technologies, where applicable. 
  • Communication preferences: Your preferences and consent regarding phone calls, emails, and text messages, including records of SMS opt-in and opt-out requests. 


We collect information directly from you, through your interactions with our company, and from service providers assisting us with our business operations.


3. How We Use Your Information 

We may use your information to:

  • Respond to inquiries and requests for plumbing services. 
  • Prepare estimates, schedule appointments, and dispatch technicians. 
  • Send appointment confirmations, reminders, technician arrival notifications, and service updates. 
  • Prepare and deliver proposals, invoices, billing notifications, and payment reminders. 
  • Process payments and maintain customer and service records. 
  • Provide customer support and communicate about completed or pending work. 
  • Send promotional communications when permitted by applicable law and supported by any required consent. 
  • Operate, maintain, and improve our website, systems, and customer service processes. 
  • Prevent fraud, protect our business, and comply with applicable legal obligations. 


4. SMS and Text Message Privacy 

If you provide your telephone number and consent to receive text messages from Advanced Plumbing & Drain Cleaning, Inc., we may send messages related to service appointments, scheduling, technician arrival notifications, estimates, invoices, customer support, and other relevant business communications. Promotional messages may be sent only where permitted and when any required consent has been obtained. 


Message frequency varies based on your service activity and communication preferences. Message and data rates may apply. 


You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at 813-892-7635. 


Consent to receive text messages is not a condition of purchasing plumbing services. 


No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 


We may share information with service providers that support our messaging and business operations, such as SMS delivery platforms, solely as necessary to provide services on our behalf and subject to appropriate restrictions. These providers are not authorized to use SMS opt-in data or consent for their own marketing purposes. 


5. How We Share Information 

We do not sell your personal information. 


We may disclose personal information to trusted service providers when reasonably necessary to operate our business, including: 

  • Customer management and scheduling platforms. 
  • Payment processing and invoicing providers. 
  • Website hosting and technology providers. 
  • Business communication and messaging providers. 
  • Professional advisers, including legal and accounting professionals, when necessary. 


We may also disclose information when required by law, in response to valid legal process, or when reasonably necessary to protect our rights, property, personnel, customers, or business operations. 


Any sharing of information is subject to applicable law and the restrictions described in this Privacy Policy. Mobile telephone numbers and SMS consent information are not shared with third parties or affiliates for their own marketing or promotional purposes. 


6. Cookies and Website Technologies 

Our website may use cookies or similar technologies to support website functionality, understand website usage, and improve the user experience. The information collected depends on the technologies implemented on our website. 


You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features. 


7. Data Security and Retention 

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. 


Access to customer information is limited to authorized personnel and service providers who need it for legitimate business purposes. However, no method of electronic transmission or storage can be guaranteed to be completely secure. 


We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal requirements. 


8. Your Privacy Choices and Requests 

Subject to applicable law, you may contact us to request access to, correction of, or deletion of certain personal information we maintain about you. 


You may also request that we update your contact information or change your communication preferences. Certain information may need to be retained for legal, accounting, tax, contractual, or legitimate business purposes. 


To submit a privacy-related request, contact us using the information provided in Section 1. 


9. Third-Party Websites and Services 

Our website or communications may contain links to third-party websites or services. Those third parties maintain their own privacy policies and practices. Advanced Plumbing & Drain Cleaning, Inc. is not responsible for the privacy practices of websites or services we do not operate. 


10. Children's Privacy 

Our services are intended for property owners, property managers, businesses, and other customers seeking plumbing services. We do not knowingly collect personal information directly from children under 13 through our website for marketing purposes. If we become aware that such information has been collected inappropriately, we will take reasonable steps to address it. 


11. Changes to This Privacy Policy 

We may revise this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws. Any revisions will be posted on our website with an updated effective date. 


12. Contact Us 

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact: 


Advanced Plumbing & Drain Cleaning, Inc. 

Website: https://www.adv-plumbing.com 

Phone: 813-892-7635 

Email: info@adv-plumbing.com 

Mailing Address: 5004 W. Linebaugh Ave., Ste. C, Tampa, FL 33624